Welcome to Manorama. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our platform.

1. Acceptance of Terms

By visiting, browsing, or shopping on our website, you agree to these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Eligibility

You must be at least 18 years of age to make purchases on our website. By using our services, you represent that you meet this requirement.

3. Product Information and Availability

We strive to provide accurate descriptions and images of our products. However, due to variations in display settings or batch manufacturing, slight differences may occur. Product availability is subject to change without notice.

4. Pricing and Payment

  • All prices listed on our website are in NRs. and inclusive of applicable taxes unless stated otherwise.

  • Payments must be made through our secure payment gateway, and all transactions are subject to verification.

  • We reserve the right to cancel or refuse orders due to pricing errors, stock issues, or suspected fraudulent activity.

5. Shipping and Delivery

  • We aim to dispatch orders promptly. Estimated delivery times are provided at checkout but are not guaranteed due to potential delays outside our control.

  • Customers are responsible for providing accurate shipping details. We are not liable for failed deliveries due to incorrect addresses.

6. Returns and Refunds

  • Returns and refunds are subject to our Return Policy.

  • Products must be returned in their original condition with all packaging and tags intact.

  • Refunds will be processed to the original payment method within the specified timeline after inspection.

7. Intellectual Property

All content on our website, including logos, images, text, and graphics, is the property of Manorama or its licensors and is protected by intellectual property laws. Unauthorized use of our content is prohibited.

8. User Conduct

By using our website, you agree not to:

  • Violate any laws or regulations.

  • Misuse our website or services.

  • Submit false or misleading information.

  • Engage in unauthorized access or attempt to disrupt our services.

9. Limitation of Liability

Manorama is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product in question.

10. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated terms.

12. Governing Law

These Terms of Service are governed by the laws of Government of Nepal, and any disputes will be resolved in accordance with local jurisdiction.

Contact Us

If you have any questions about these Terms of Service, please contact us at:
📧 Email: [email protected]
📞 Phone: +977-9843702195

Thank you for choosing Manorama!